Privacy Policy
Effective Date: February 1, 2025
Last Updated: March 5, 2026
1. Introduction
J3 Mobile Notary, a division of J3 Professional Solutions LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how it’s protected, and your rights regarding that data.
This Privacy Notice outlines how we collect, use, and disclose your personal information when you visit our website, book an appointment, or use our mobile and remote online notary services.
By accessing or using J3 Mobile Notary LLC, you agree to the terms of this Privacy Notice.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We do not share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages
2. What Information We Collect
We collect information directly from you when you interact with our services, schedule appointments, communicate with us, or opt into our messaging and marketing.
Personal data we may collect includes:
• Your full name
• Email address
• Phone number (mobile and/or landline)
• Shipping or billing address
• Appointment location and preferences
• Transaction records and service details
• SMS consent status
• Website interaction data (cookies and analytics)
Identification Data: For notary services, we must verify government-issued photo IDs (Driver’s License, Passport).
Digital Data: For Remote Online Notarization (RON), we collect biometric data for identity proofing and record a video/audio session as required by New York State law.
Payment Data: Processed securely through our third-party payment processors (e.g., Stripe/PayPal). We do not store full credit card numbers on our servers.
We do not collect sensitive personal information like Social Security numbers except as required and explicitly provided for notarization services.
3. How We Use Your Information
We use collected data to operate and improve our services, communicate with you, and comply with legal requirements.
Your information may be used for:
• Processing appointments and notary service requests
• Confirming, scheduling, rescheduling, or canceling services
• Sending appointment reminders and updates
• Billing and payment processing
• Customer service and support
• Marketing and promotional messages you opted into
• Analyzing usage trends to improve our website and services
.Maintain a Notary Journal as required by NYS law
4. SMS Opt-In and Consent Details
We do not sell your personal information. We only share data with trusted third parties necessary to provide our services, such as:
Service Providers: Third-party vendors who assist us in operating our services such as Notary technology platforms (for RON), Payment processors and Cloud storage providers for legal record-keeping.
Legal Requirements: When required by law or to protect our rights.
If you provide your mobile phone number, we may send you SMS messages regarding appointments, confirmations, reminders, and other service information.
By providing your number and opting in:
• You consent to receive recurring automated messages.
• Message frequency may vary.
• Standard messaging/data rates apply according to your mobile plan.
• You can opt out at any time by replying “STOP” or contacting us.
We will never send SMS messages without clear opt-in consent.
5. Cookie & Tracking Practices
We implement appropriate security measures to protect your information.
However, no method of transmission over the internet is completely secure.
Our website uses cookies and tracking technologies to enhance functionality and analyze user behavior.
Cookies and tracking may include:
• Essential cookies needed for site operation
• Analytics cookies to understand site usage
• Third-party tracking from providers like Google Analytics
You can manage cookie preferences through your browser settings. Declining cookies may affect certain features of the site.
6. Data Security and Handling
Depending on your jurisdiction, you may have rights regarding your personal information, including:
Accessing the data we hold about you.
Requesting corrections to your data.
Deleting your data.
To exercise these rights, contact us at [email protected].
Data Processing: If you provide us with personal data, you represent that you have obtained all necessary consents. Our Data Processing Addendum outlines our obligations as a data processor. In accordance with New York State Notary laws, we maintain certain records (Notary Journal entries and RON video recordings) for a minimum of ten (10) years. Other personal data is retained only as long as necessary for the purposes outlined in this policy.
We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
Security practices include:
• Secure servers and encrypted data transmission
• Limited access to sensitive data by authorized personnel only
• Regular review of data protection measures
Despite efforts to secure data, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
You have rights regarding your personal information.
You may:
• Request access to your personal data
• Ask for corrections to inaccurate information
• Request deletion of your data when not legally required to retain it
• Withdraw consent for data use at any time
To exercise your rights, contact us at [email protected].
8. Mobile Info Sharing Statement
We do not sell or share your personal mobile phone number with third parties for marketing purposes.
Your phone number will not be shared in any of the below scenarios:
• Fulfilling a service request
• Working with a service provider to deliver contracted services (e.g., SMS gateway providers)
We do not rent, trade, or otherwise sell your personal data.
9. Changes to This Privacy Notice
We may update this Privacy Notice periodically.
We will notify you of significant changes by posting the new notice on our website.
10. Contact Us
If you have any questions about these Terms, please contact us at:
J3 Mobile Notary
149-18 Guy R Brewer Blvd Jamaica, NY 11434
929-492-2282
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The contents of this website are intended to convey general information only and not to provide legal advice or opinions. The information presented on this website may not reflect the most current legal developments. No action should be taken in reliance on the information contained on this website, and we disclaim all liability in respect to actions taken or not taken based on any or all of the contents of this site to the fullest extent permitted by law. We are not attorneys. An attorney should be contacted for advice on specific legal issues and jurisdictions.
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© J3 Mobile Notary. 2026. All Rights Reserved.
Serving Queens, Nassau, Brooklyn, Manhattan, The Bronx and International Clients via Online Notarization.